Hoke County issued the following announcement on Mar. 13.
In the coming weeks, many Americans will be affected either
directly or indirectly by COVID-19 and Charter is focused on serving and supporting our 29 million
customers. Americans rely on high speed broadband in nearly every aspect of their lives and Charter is
committed to ensuring our customers maintain reliable access to the online resources and information
they want and need. To ease the strain in this challenging time, beginning Monday, March 16, Charter
commits to the following for 60 days:
Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households
with K-12 and/or college students who do not already have a Spectrum broadband
subscription at any service level up to 100 Mbps. To enroll call 1-844-488-8395.
Installation fees will be waived for new student households.
Charter will partner with school districts to ensure local communities are aware of these
tools to help students learn remotely.
For eligible low-income households without school-aged children, Charter continues to
offer Spectrum Internet Assist, a low-cost broadband program delivering speeds of 30
Mbps
Charter will open its Wi-Fi hotspots across our footprint for public use
Spectrum does not have data caps or hidden fees.
As the country works collaboratively to contain this pandemic, broadband internet access will be
increasingly essential to ensuring that people across the country are able to learn and work remotely,
that businesses can continue to serve customers, and that Americans stay connected and engaged with
family and friends.
Charter’s advanced communications network will ensure our more than 29 million customers – including
government offices, first responders, health care facilities, and businesses – across 41 states maintain
the connectivity they rely on. The network is built to sustain maximum capacity during peak usage which
is typically in the evenings, so a surge during the day would be well within the network’s capabilities to
manage. Charter will continue to closely monitor this dynamic situation, and is well-prepared to
continue delivering reliable connectivity. Charter has extensive business and workforce continuity plans
in place that will be adjusted as needed to best serve all our customers and employees.
About Charter
Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 29 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet, TV, Mobile and Voice.
For small and medium-sized companies, Spectrum Business delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals. More information about Charter can be found at corporate.charter.com.
Original source: http://www.hokecounty.org/CivicAlerts.aspx?AID=399
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